We always aim to pack and dispatch your order as quickly as possible. Check below for delivery conditions in your areas.  For all other European and row destinations, please email international@nevilleuk.com for delivery times and cost.

*Free next day delivery on orders over £200 applies to mainland UK orders (Yellow Zone) only.

 

Need it in a hurry?

  • Specified morning (next day by 10am, next day by 12pm or Saturday) delivery available to Yellow Zone (offered at checkout where available).

Premium delivery service  - Yellow Zone only

 

Yellow Zone – Next day

Delivery times

By 10:00am

Order value over £35

£15

Yellow Zone – Next day By 12:00pm

£10

Yellow Zone – Next day Before 9.30am

£25

Yellow Zone – Next day By 12:00pm

£20

*The following Yellow Zone postcodes do not have a pre 10am delivery service: AB1-AB3, AB9-AB16, AB21-AB25, AB30, AB39. PH11, DD7-DD11, KA6, KA14, KA15, KA18, KA19, KA22, KA23, KA25, KA26, KA29, KA30, EA5, TR3, TR10, TR11, TR13-TR18, TR20, TR26, TR27, DL11, DL13, All Jersey, All Guernsey. No pre 10am, 12pm or Saturday delivery for IV1, IV2 (PART), IV3, ML8, ML0, ML12, DG4, AB31-AB35, AB41-45, AB51-AB56, IV30-IV32, IV36, FK19-FK21, PA36, PH1, PH5-PH10, PH15-PH18, TR12, TR19, PO30-PO41.

Please advise us of any special delivery requirements when placing your order. Where possible please provide a contact name and telephone number if delivering to a customer, this will assist the courier should they have difficulty in delivering the goods.

Following receipt of your order, confirmation of delivery will be forwarded to you.

Delivery times are usually between 8:00am – 6:00pm. Deliveries are expected up to 6:00pm but cannot always guaranteed. The delivery will need to be signed for. If no one is in to sign for the delivery, a card will be left to reschedule the delivery. Failed deliveries may be subject to a surcharge.

You can track your deliveries on our website. Click on your Nevilles order number within your order history, go to your order details and click on the tracking link. Click here to watch a video guide for this process. If you experience any problems or require any assistance, please contact the sales team on 01322 443143.

For parcels exceeding 30kg in weight, our carriers will require assistance when delivering to your premises.

 

Click & Collect

Order and collect from our warehouse, it is that easy!

  • Add items to your basket and progress through to checkout. If all your items are available and are over £35 excluding vat, the click & collect option will be offered.
  • Complete your order online. 
  • Please allow 2 hours after placing your order before collecting from our warehouse facility. Hours of operation are 9:00am-5.30pm.

 

When will I receive my order?

Delivery is made the next day if your order before 5pm. Next day delivery only applies to mainland UK orders (Yellow Zone). Orders placed on a Friday will usually be delivered on the following Monday unless a premium Saturday delivery service has been requested. Orders placed on a weekend will be processed and dispatched on the following Monday.

For products that are in stock, with no extended delivery messaging, please refer to the below table for our target delivery date to you within the Yellow Zone. *

 

Order on

Before 5pm

Receive on

After 5pm

Receive on

Monday

Tuesday

Wednesday

Tuesday

Wednesday

Thursday

Wednesday

Thursday

Friday

Thursday

Friday

Monday

Friday**

Monday

Tuesday

Saturday

Tuesday

Tuesday

Sunday

Tuesday

Tuesday

 

*Please allow additional time for bank holidays.

**unless a Saturday service is available for your chosen delivery address, in which case Saturday may be selected at checkout.

Premium delivery services (such as Saturday or by 12pm) carry an additional cost. Please refer to the table above for the relevant charges. Please order before 5pm to ensure your premium delivery arrives on time.

Red, Purple & Blue Zones area delivery services have differing costs and expected delivery dates. Expected delivery dates are based on orders being placed before 4pm. Please refer to the table above for relevant charges and dates.